What exactly is VOIP?
VOIP is an acronym for Voice Over Internet Protocol, or in more common terms phone service over the Internet.
If you have a reasonable quality Internet connection you can get phone service delivered through your Internet connection instead of from your local phone company.
Some people use VOIP in addition to their traditional phone service, since VOIP service providers usually offer lower rates than traditional phone companies.
Features and Benefits of Provident Voice
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Engineered for Security
Security without compromising voice quality is the cornerstone of the Provident Voice hosted phone system. We take the extra step of encrypting handset provisioning, call setup and voice traffic guaranteeing privacy and integrity.
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Plug and play VOIP Phones
Provident Voice does not require your router to be reconfigured. The Provident Voice platform supports multiple configurations and will negotiate a compatible configuration to initialise through your router.
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Personalized Call Routing
With Find Me/Follow Me, you’ll never miss another important call. Set your own rules to ring multiple devices or external numbers simultaneously, and create privileged rules for VIP callers.
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Advanced Features Include
• Call centre queuing and recording
• Voice mail to email
• Advanced ivr
• Call conferencing
• Detailed inbound and outbound reporting
• Secure remote extensions and teleworking
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Pick and Mix
Provident Voice gives you total freedom in your deployment options. Choose from a variety of packages to suit you, from rental of equipment, purchase options, softphones or applications for you mobile.
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Mobile Device Integration
Make and receive calls from your mobile device using your business phone number.
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Multiple Location Integration
If you wish to keep your current telephone numbers, Provident Voice can generate area codes. Alternative numbers may incur a cost.
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Phone freedom
Should you wish to move your phone within your office you simply unplug and plug at your new area. Provident Voice phones will work anywhere in your office once they have a network connection
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Click to Dial
A browser-based plug-in for web browsers that turns phone numbers on a webpage into hyperlinks that when clicked on, dials that phone number on your Provident Voice telephone.