Managed IT Services
Managed services are the practice of day-to-day management responsibilities and functions as a strategic method for improving operations and cutting expenses. Although the terminology varies, typically the person or organisation that owns or has direct oversight of the organisation.
Call us today to discuss you IT needs
Provident Technology understand the sensitive nature and value of IT
and peripheral equipment. On numerous occasions we have called upon to
repair damaged equipment, principally caused by incorrect PAT test procedures
and lack of understanding by the tester. Damage can range from blown components to corrupt data.
At Provident we quickly realised there was a niche in the market for PAT testing on sensitive electronic devices by experienced IT engineers. We employ the most up to date test equipment with custom developed test routines. All our engineers are principally ICT professionals, that have undertaken additional training to carry out Portable Appliance Testing safely on all your appliances.
According to current Irish regulations (S.I. No 328 of 2005, S.I. No. 299 of 2007), every employer is obliged to periodically test any electrical appliances at the workplace to determine whether equipment is in a safe condition for use by employees, customers or public who may come into contact with those appliances.
This includes all electrical appliances with a plug top: I.T. & office equipment, kitchen equipment, hand tools, extension leads.
The law states that:
– tests have to be periodic and carried out by competent personnel – all tested appliances have to be labelled, whether passed or failed – test results have to be recorded and kept at least 5 years.
Read more on Provident P.A.T. Testing
What level of IT management do I need?
Let us take the worry out of your IT management needs. We have a plan in place for every size business from small to large.
Small Business
You are a small business owner or you have been named the “IT person” in your office.
You need an outsourced IT support solution that is comprehensive, simple to understand, predictably affordable — and scales with the growth of your business.
Medium Business
Your Company has grown and continues to do so. You need an IT partner that can keep pace with you. You understand that for your business to be successful and remain competitive you need a solid IT system in place and managed correctly, but you also know you don’t need to build your own IT department.
Large Business
Your business is large and you need a plan to match it. Provident Technology provides an expansive range of services and options to support and/or supplement your IT department. We will always strive to provide a service beyond your best expectations. For instance, if your organisation needs outsourced help desk services, we can deliver a seamless experience for both your internal staff — and for your customers.